Sunday, November 21, 2010

Government services to be online only?

I've just read that, under plans to be unveiled this week, people will be forced to apply online for government services such as student loans, driving licences, passports and benefits. It's all part of the government's cost cutting.

As I web designer I am happy to use online services and they can help to reduce costs and save paper.

But around 27% of UK households still don't have internet connections at home, including many elderly and disadvantaged people. And how will people with no knowledge of how to use a computer "fill in forms digitally at their local post offices"? There is a danger that people will be excluded from society and from claiming benefits or even travelling abroad.

This appears to be another badly thought through idea, which is likely to affect the most disadvantaged in this country.

Read more on The Guardian website.